Terms of service

Overview

This website is operated by Genuine Herbals. By visiting our site or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use this website.

Products and health information

Product descriptions and content on this site are for general information only and are not medical advice. Our products are not intended to diagnose, treat, cure or prevent any disease, and statements about them have not been evaluated by the Food and Drug Administration or Health Canada. Always read product labels and consult a qualified healthcare provider before using supplements, especially if you are pregnant, nursing, under 18, taking medication or have a medical condition.

Orders and pricing

Prices are shown in the currency selected at checkout and may change without notice. We reserve the right to refuse or cancel any order, including orders that appear fraudulent or that cannot be shipped to the destination country. If an order is cancelled after payment, we will issue a full refund.

Accuracy of information

We try to display product details, images and ingredients accurately, but manufacturers may update packaging or formulations. If there is a difference, the product label you receive takes priority.

Shipping, returns and privacy

Shipping, returns and the handling of your personal information are governed by our Shipping Policy, Refund Policy and Privacy Policy, which form part of these Terms.

Limitation of liability

To the fullest extent permitted by law, Genuine Herbals is not liable for any indirect, incidental or consequential damages arising from the use of our website or products. Our total liability for any claim will not exceed the amount you paid for the product in question.

Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there.

Changes and contact

We may update these Terms at any time by posting changes on this page. Questions? Email info@genuineherbals.com.